Terms and Conditions
I. Client Confidentiality
All information provided by the CLIENT through E-mail, telephone conversations, or forms used in this site will be held in the strictest confidence. This includes E-mail addresses, nature of drawings or products, billing statements, contact names and addresses and company names. Therefore, no information acquired will be shared with any third party without the express written consent of the CLIENT. (We consider E-mail authorization to be adequate consent.)
II. Electronic Files
1. All CAD drawings done using AutoCAD LT 2000 or AutoCAD 2000 unless otherwise requested. However, files can be saved in a variety of formats. Please inquire about the availability of a specific format in the Inquiry Form on the Contact Us page.
2. All database files will be done using Microsoft Access 2000. These can be saved in formats for prior versions, if necessary.
3. Computer files will be archived here for one year from date of completion. Any computer files will automatically be sent to you via the selected method listed in Item #6, below, whether you request printed drawings or files on disk. Files may be deleted at any time after one year.
4. Files can also be mailed to CLIENT on Iomega ZIP disks or CD-R for an additional fee, at CLIENT'S request. For fees schedule, click here: Rates & Fees
5. All files are checked to be free of viruses and other electronic contaminants prior to transfer. However, since viruses can and will find there way into a computer system, we encourage you to scan the files yourself prior to opening them. We accept liability only for the specific file sent, and are not responsible for any consequential or circumstantial damage that may occur to your computer system as a result of a virus.
6. Files can be transferred using a variety of methods: FTP, E-mail attachments (Up to 1 MB in size), or on disk per Item #4, above.
III. Rates and Fees
1. Time spent on computer files, during telephone conversations, and billing or collection activities will be billed in 0.1 hour (6 minute) increments, unless otherwise stated. No charges are incurred or assessed for time related to transferring files.
2. Should any travel be associated with the CLIENT, the CLIENT will be billed as follows:
A. Mileage. Any mileage accumulated will be billed at the
rate specified in the Rates & Fees table.
B. Travel Time. Any time spent traveling will be billed at
the rate opecified in the Rates & Fees table.
3. All applicable shipping and handling fees will be billed to the CLIENT.
IV. Payment Terms
1. Payment in full is due 30 days from the receipt of the first statement. The initial statement will be summarized and sent via E-mail whenever possible. A detailed, paper copy sent via fax or US mail will also be sent (Client's Option). The date of the E-mail statement will be considered the original billing date for the purpose of date due and any discounts applied.
2. Payments received within 10 days of the billing date will receive a 10% discount. The statement will reflect both amounts and due dates for each.
3. Payment can be made with a check or money order, made out to Todd Dilka. Other internet-based payment options will be available in the near future
4. All checks returned for insufficient funds will be subject to a $25.00 returned check fee. In addition, if the returned payment contained the 10% early payment discount, the FULL AMOUNT of the statement will be due.
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Last Updated on: 13/August/2001
